A Movement Toward SaaS and the Cloud: The Evolution of IT Services in Higher Education

Kirk Young, Ruth Schwer, Chris Ardeel, Rob Hartman, Thomas Janke, Zach Skidmore, Peter Williams

    Research output: Chapter in Book/Report/Conference proceedingChapter

    Abstract

    As the United States approaches the year 2020, higher education faces a unique set of challenges. In the aftermath of the 2008–2009 recession and ongoing international 136economic strife, the financial cost of pursuing higher education caused many students and parents to question the value of the college experience. Increasing enrollments at for-profit institutions caught the attention of nonprofit school administrators and illustrated just how much demand might be going unmet. At the same time, the high executive compensation and questionable employment outcomes (Kirkham, 2012) of for-profit school graduates caused a backlash of increasing regulatory scrutiny that impacted both sectors. Combined with declining funding from federal and state budgets, nonprofit schools struggle to fund routine operating expenses, satisfy regulatory reporting, and meet students’ increasing expectations for their college experience (Center for Analysis of Postsecondary Education and Employment, 2012). Beyond dipping into the endowment or raising tuition, what can higher education do to remain relevant and sustainable?
    Original languageAmerican English
    Title of host publicationEnterprise Cloud Computing for Non-Engineers
    StatePublished - Mar 14 2018

    Disciplines

    • Technology and Innovation
    • Computer Sciences

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