Research framework of human factors interactions with technical and security factors in cloud computing

There are many advantages to adopt cloud computing, however, some important issues need to be addressed, such as cybersecurity, cost-saving, trust, implementation complexity, and cloud provider’s reliability. This study developed a research framework to study the human factors that interact with technical and cybersecurity factors to affect the cloud-computing provider’s performance from the user’s perspective. Research hypotheses were developed and a survey was conducted to test the hypotheses and validate the research framework.